The costumer/user acknowledges and agrees that these Terms and Conditions and any and all other legal notices or statements posted on danaefabienne.es constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. Danaefabienne Marketing de Cosmética S.L. reserves the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the site. Any changes are effective immediately upon posting. The costumer/user continued use of the site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. The costumer/user shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. We also reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the site (or any part thereof) with or without notice.
Intellectual property and warranty
All information and content available on the site danaefabienne.es, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof collectively named as "content" is the property of Danaefabienne Marketing de Cosmética S.L., our affiliates, partners or licensors, and is protected by United States, Canadian, and other international laws, including laws governing copyrights and trademarks. They are strictly for private use, unless they are subject to different or even more restrictive provisions than the intellectual property code. Any other use will constitute a violation of Intellectual Property, unless prior approval is granted by Danaefabienne Marketing de Cosmética S.L. Any total or partial reproduction of the Danaefabienne Marketing de Cosmética S.L. catalogue, webpage or any material is strictly prohibited. Neither the Content nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent. The provided information on this website have been careful checked and will be regularly updated. However can no guarantee that all information are complete for all time, exact and in last are briefed at this day. This is applied in particular for all connections links to other websites, to that will be refers direct or indirect.
Obligations and responsibilities
In the access or use of the danaefabienne.es the customer/user shall comply with these Terms and Conditions for access or use posted. The customer/user shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the site, any content, product or services that may appear and may not impair in any way the integrity or operation or use. Without limiting the generality of any other provision of these Terms and Conditions, if the customer/user default negligently or willfully in any of the obligations set forth in these Terms and Conditions, it is the customer/user who shall be liable for all the losses and damages that this may cause to Danaefabienne Marketing de Cosmética S.L. as well as our affiliates, partners or licensors.
The photographs and texts shown representing the products on offer are solely for informational purposes. Danaefabienne Marketing de Cosmética S.L. may not be held liable for damages of any kind, whether material, non-material or to the body, that may result from improper functioning or use of the products sold. In any case, the liability of Danaefabienne Marketing de Cosmética S.L. shall be limited to the amount of the order and will not be compromised by simple errors or omissions that could take place when all of the necessary precautions have been taken in the presentation of the products. Danaefabienne Marketing de Cosmética S.L. may not be held liable by a customer or third party for indirect damages, operating losses or losses of profit incurred through whatever means, even if such damage, loss or harm may have been foreseeable by Danaefabienne Marketing de Cosmética S.L. or if the possibility had been brought to the attention of Danaefabienne Marketing de Cosmética S.L. Upon purchase of goods, the buyer agrees to use the products only for their intended purpose. Any other use will cause the buyer to assume full responsibility for any loss or damage arising out of their use.
Danaefabienne Marketing de Cosmética S.L. may not be considered liable for breaching the signed contract in the event of sold-out products or unavailability of products, of force majeure, of interruption of business activity, of full or partial strike of, in particular, the postal services and means of transport or communications, of flooding or of fire. In the very unlikely event of dispute, customers may first address Danaefabienne Marketing de Cosmética S.L. Customer and company accept the courts of Barcelona, Spain as the only competent legal body, regardless of the places of delivery and the methods of payment accepted. These general terms and conditions of sale in English shall be executed and interpreted in accordance with Spanish legislation, legislation to which the parties expressly submit, including regulations regarding the protection of personal data.
We grant the customer/user a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to frame or utilize framing techniques to enclose the Site or any portion thereof and republish, redistribute, transmit, sell, license or download the site or any and/or all content, except caching or as necessary to view the Site. It does excludes the right to make any use of the site or any and/or all Content other than personal use and/or modify, reverse engineering or create any derivative works based upon either the site or any and/or all content as well as the use of any metatags or any other hidden text utilizing any and/or all content.
Third party links and cookies
The general terms and conditions of sale and use of the Danaefabienne Marketing de Cosmética S.L. Company described above and below establish the rights and obligations of the company in the context of the website danaefabienne.es. Accessing this website and conducting e-commerce herein implies the total acceptance of these terms and conditions of sale and use. Any person wishing to benefit from the services provided at this webpage and registered in the system shall hereinafter be referred to as “customer" or as "user”. By clicking on the “Buy” button during the ordering process, customers declare to fully and without reservations agree to these General Terms and Conditions of Sale which, in any case, may be saved and printed by customers in order to be reviewed when deemed necessary. Data filled by danaefabienne.es constitute proof of all transactions made between the company and its customers. In addition, Danaefabienne Marketing de Cosmética S.L. will provide confirmation to customers immediately but usually no longer than 24/96 hours after the order was placed. Likewise, once ordered products have been sent, Danaefabienne Marketing de Cosmética S.L. will notify customers within 24/96 hours that the shipment has been made.
Conclusion of the contract
The information relating to goods and prices is subject to confirmation and without commitment. By placing your order, you are submitting a binding offer based on the information on goods and prices effective at that point in time and based on the announced period of validity; this offer is accepted if and when we confirm acceptance of the offer by means of our shipping confirmation. Until that point in time, we shall be entitled, in particular, to refrain from supplying the goods offered in the event they should be unavailable. A right of delivery of the good shall arise only upon acceptance of the offer. If the product is unavailable after the order has been placed and before the shipment in question has been made, customers will be notified by e-mail that a partial shipment will be made or that their order will be cancelled. If the customers’ account has already been charged, when information about the unavailability of the product is given, a process will begin to refund the corresponding amounts to customers and they will be notified by e-mail about such process. Danaefabienne Marketing de Cosmética S.L. reserves the right to reject any order from a customer in dispute or a reasonable doubt of delivery may exist. We will refund the amount paid by customer as soon as possible; in this regard the company will refund the corresponding amounts within a maximum period of thirty (30) days.
The payment for purchases may be made in several ways:
With a Credit/Debit Card through a SSL secured connection and Visa Verified of our bank Catalunya Caixa.
With your PayPal account.
By cash upon delivery of products which is only available in Spain, Germany, France and Austria.
By bank transfer which may be chosen for orders from several countries in the European Union.
All our shipments are notified by e-mail. After expediting the order the system automatically creates an invoice online, indicating shipping costs and sales tax separately. In case an order is placed from somewhere other than within a European member state the Spanish sales tax (IVA) of 21% will not be charged; this might lead to the need of a manual acceptance. All orders placed are an offer of purchase and are subject to acceptance. Danaefabienne Marketing de Cosmética S.L. reserves the right to reject any order from a customer with whom there is a dispute or exists reasonable doubt of delivery as well as a product is no longer in stock which includes special offers and promotions.
Danaefabienne Marketing de Cosmética S.L. is not responsible for customs charges and restrictions that vary from country to country and result from the importation or certain products. The purchaser remains responsible for all charges and fees which may be placed. If the products are returned to sender or the recipient cannot proof a non-delivery past 60 days it is him who is held responsible for the 50% product value and the non-reduced actually paid shipping fees. In case the package is returned to us because the customer cannot be reached or does not receive the package after a notice has been left, it is him who will be held responsible for the non-reduced actually paid shipping fees and a 10% quote of the total bill. The residual value will be returned.
In order to optimize delivery, we appreciate if customers indicate an address where the order can be delivered during normal working hours. A delivery is considered made once the carrier hands the product over to the customer or a notice of attempt to delivery has been left to the customer; this action is materialized through the control system used by the carrier. If the delivered products do not match the ordered indicated on the delivery order, customers must submit their claims within seven (7) days after delivery and we, of course, will replace the product; nonetheless the received product shall not have been opened.
Our cosmetic products are shipped in Spain with MRW and the Spanish Post and the delivery time can be estimated with 3-5 working days (Correos) and 24/48h working days (MRW).
Delivery time to Germany, Austria and Switzerland usually takes approximately 5-10 working days when the Spanish post (Correos) has been chosen as carrier.
Orders within the European Union may take 6-10 working days to delivery; additionally 6-15 working days may be added for delivery to other countries. If the customer orders the shipment via courier the usual period for delivery is 48-96h (Germany) 72-144h (EU) from the moment the package leaves Spain.
Packages are usually sent within 24/48h working days upon order or in case of bank wire upon availability date.
Delivery times are average times for preparing orders and shipping and are calculated based on the estimated time given to us from the Spanish post service and MRW as well as our own experience. These times also vary according to the destination and do not include bank holidays or weekends or any delay forced caused by weather, strike or logistic delay. Our cosmetic products are sent in perfect condition, carefully parceled and insured within its package. In the very unusual event that the package is damaged to the degree that the cosmetics may be harmed the customer must open a claim at the moment of reception and maintain the package as received in order to maintain the possibility of replacement. If this unlikely event occurs please contact us by mail or phone immediately. Recipients should verify shipments upon arrival, expressing their observations and presenting a claim if the package is likely to have been opened or shows clear signs of deterioration. It is at the time of receipt when customers must communicate these circumstances, if applicable, and therefore open a claim to the authority of delivery.
Given the special nature of their packaging and preservation, products sold cannot be returned, unless they are still in their original packaging, the seal has not been broken and/or do not show any signs of use. Before returning any product, customers should communicate their intention to return a product within (14) fourteen natural days after reception in written form to email@example.com or using the "Contact us" form and putting the date of reception and invoice, as well as name and order id in the subject. Please retain any receipt of shipping costs as evidence, since you may be asked to provide such evidence of return.
Once customers have received a return number, they should send a package to Danaefabienne Marketing de Cosmética S.L. with: the items in their original packaging, the delivery order and invoice. The right to return products may not be exercised if the products sent have been visibly used and/or the period of cancellation has exceeded. The costs for shipping and risks associated with returning a product holds the client. Products should be returned properly protected, in their original packaging, and in perfect condition which is undamaged, unbroken and unsoiled with all of their accessories, manuals and documentation to the address provided by Danaefabienne Marketing de Cosmética S.L. In the event of partial delivery on both sides, this right will only affect the portion of the order that has not been shipped. Once the package has been received by us and it has been confirmed that the returned products are in perfect condition, we will begin the procedure to refund the amounts corresponding to the returned products. Customers will receive a mail notifying them of this refund procedure. The maximum amount for the refund returned with the same medium in which the order was placed shall be the same as the amount paid. The refund will be wired within the shortest period time possible but no longer than thirty (30) days from the time the product(s) is/are received by Danaefabienne Marketing de Cosmética S.L. Thus, the refund will not include possible shipping costs. If the right to cancellation is exercised between the time the products leave Danaefabienne Marketing de Cosmética S.L. and the time the order is delivered, costs for returning the product(s) will be paid by the customer. Obligations regarding the restitution of payments shall be met within 30 days. For you, this term shall begin upon at the time your notice of cancellation or the good supplied are dispatched, and for us at the time of their receipt.
The prices of our products and are shown with the Spanish sales taxes included and exclude shipping and handling costs until the registration process has been finished. Shipping and handling costs are shown with taxes included. Transport costs are stated separately. The Spanish sales tax (IVA) is applicable to orders placed by residents all member states of the EU. All other orders for destinations outside the EU are IVA exempt, and the sales tax element of the order will be taken off at the checkout; this will equate to an 21% discount from the order total.
Unless a product is on offer, part of a promotion, or offered as a free gift, all prices shown reflect the selling price. Danaefabienne Marketing de Cosmética S.L. reserves the right to change these prices at any time; nonetheless, products will be billed based on the current prices when the order is made; provided the products are in stock.
Danaefabienne Marketing de Cosmética S.L. reserves the right to withdraw any special offers at any time. The customer must meet the requirements for eligibility to purchase in order to take advantage of any special offers. Only one special offer per purchase, unless otherwise stated. Only one free gift is available per order, and will be delivered only while stocks last and if your choice of free gift is unavailable a substitute gift will be sent in its place. Danaefabienne Marketing de Cosmética S.L. will not be held liable if the free gift is not of the purchaser’s choosing. Free gifts cannot be exchanged for other products, nor can an equivalent monetary discount be applied to the order if the free gift isn’t wanted.
We at Danaefabienne Marketing de Cosmética S.L. respect your privacy and value the relationship we have with you. Danaefabienne Marketing de Cosmética S.L. agrees to respect the confidentiality of personal data provided by members on the website and to process such data as stipulated by Spanish Law Ley Orgánico 15/1999 at the 13th de December on the Protection of Personal Data (LOPD). Danaefabienne Marketing de Cosmética S.L. notifies herein members that such data will be used by internal services in order to process orders, to strengthen and personalize communication with customers, in particular through informational letters/e-mails, and to personalize the website based on the observed preferences of the members. Danaefabienne Marketing de Cosmética S.L. also informs members that it may communicate these data whenever necessary to process shipments, to ensure certain aspects of the after-sales service.
Protection of minors and users
The customer/user may choose to register at danaefabienne.es if he/she is at least (18) eighteen of age. Do not register if you are not over (18) eighteen of age. In case an underage is the user Danaefabienne Marketing de Cosmética S.L. assumes that the access is permitted by a legal supervisor such as a parent. If the customer/user is overage and registers, he/she will have an email address/username and password for the account. The customer/user is responsible for maintaining the confidentiality of the account, username and password and for restricting access to the computer. The customer/user is responsible for keeping such information current, complete, accurate and truthful. You agree to accept responsibility for activities that occur under the account, username and/or password. The customer/user agrees to provide only current, complete, accurate and truthful information. If someone is accessing and using danaefabienne.es on the customer's/user's behalf, we assume that customer/user holds the authority to bind that person as the principal to all Terms and Conditions provided herein and agrees to be bound to our Terms and Conditions.
All for the accomplishment of the contract necessary personal data will be saved in machine readable form and confidential treated. For the treatment on an order necessary data, like name and address, will be in line with of the accomplishment of the delivery, passed on with the delivery of the goods instructed companies. You may make use of your right to delete your personal from out database information sending a letter with the copy of your identification card via post to Danaefabienne Marketing de Cosmética S.L. Calle París 45-47 Entresuelo 3ª 08029 Barcelona, Spain. Hence according to the Spanish law we have to save personal information related to any purchase for 2 years therefore cannot be deleted.
Danaefabienne Marketing de Cosmética S.L
Danaefabienne Marketing de Cosmética S.L. is a limited liability company incorporated under Spanish law.
Address: Calle París 45-47. Entresuelo 3ª, 08029 Barcelona, Spain
Mercantile Registry: Registro Mercantil de Barcelona, tomo 41222, folio 0124, hoja 383106.
Phone: +34 944.397.394 (M-F 10-18h)
Purpose of www.danaefabienne.es: this webpage is an online shop of the Danaefabienne Marketing de Cosmética S.L. Company.
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